Shipping & Returns

Delivery Terms 

At RapidClean Principal Products we offer free delivery within the Alice Springs area.

We aim to deliver all orders as soon as possible, smaller orders may be delivered within 2 business days

Return and Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt.

return of goods is the buyers responsibility

A restocking fee of 10% may be charged

We will Issue Credit to your account or Credit Card.


Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval . Filing of claims will be your responsibility.